Reviews page

Summary

Reviews

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  "We found our experience with Water Doctor to be very professional from the first house appointment through to the installation of our system. They were very helpful in educating us regarding our water issues and giving us the best recommendation as to how to solve the problem. They gave us a scheduled install, they were on time, and completed the work in one day. We were very satisfied and would recommend them to anyone. Mike & Nancy"
  
  Customer: Mike
  Address: Woodbine, Maryland
  Employee: Carl Geppert
  Work description: New Installation
  Date: 08/30/2022
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  "Awesome service! I've been using Water Doctor for nearly 20 years and I've always receives excellent care, great advice, and awesome service. This is not the type of place that's just trying to sell you something - these are experts who truly care about giving you the best product and personal attention. This type of business excellence is very rare these days...love these guys!"
  
  Customer: Marilyn
  Address: Deale, Maryland
  Employee: Vicky Burtis
  Work description: Service call
  Date: 08/22/2022
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  "I have been with the Water Doctor for over 40 years and it's hard to get that much time into a short review. I cannot remember a single complaint, missed or late service call, or problem with my equipment. Everyone I've ever delt with has been friendly and knowledgeable--and my dogs love the service guy. Thanks Water Doctor. This old lady really appreciates A JOB VERY WELL DONE ❗️😃"
  
  Customer: Deborah
  Address: Annapolis, Maryland
  Employee: Kevin Smith
  Work description: Service call
  Date: 08/04/2022
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  "When we moved from the city to the county improving our water treatment system was a priority. But, we had very little knowledge about what exactly was needed. Each company that came in to give us an estimate, gave us different information. It was confusing. Then Vicky with the Water Doctor came to give us her recommendation and an estimate. She explained what we needed and all the reasoning behind it. She was matter of fact and not trying to oversell us. Her honesty was refreshing and we knew she was someone we could trust. The Water Doctor did the job for us and we were happy with the work and happy to have found an honest company to work with. We highly recommend you give them a call when looking for a company to work on your water system."
  
  Customer: Connie
  Address: Reisterstown, Maryland
  Employee: Carl Geppert
  Work description: Service call
  Date: 04/01/2022
• 
  "I wanted to express appreciation to one of your employees. Carl spent quality time performing the annual maintenance of my water conditioning system. After completion, he stated the pressure in the Well Tank fluctuated up and down. He suggested [due to the age of the tank] that I may need to consider replacing it soon in order to avoid possible damage to my finished basement. Based upon his recommendation, my son was able to replace the Tank that had started to blister and the water pressure is great now. I had no idea there was a problem until the tank was replaced. Carl demonstrated both professionalism and honesty. He is a great asset to your company. Thanks for all of the quality service I’ve experienced over the years."
  
  Customer: Linda
  Address: Millersville, Maryland
  Employee: Carl Geppert
  Work description: Service call
  Date: 03/15/2022
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  "We have been Water Doctor (WD) rental clients for more than 20 years. Recently, we converted from the rental unit system to full ownership of a WD water treatment system. The conversion process from initial contact to final installation was outstanding! The WD representative we worked with is Vicky B. and she was friendly, knowledgeable of the products, competent and always reachable. If you get Vicky, know you are in excellent hands in the process. Vicky explained all the equipment options, price points and installation options. It was a win win proposition. Needless to say we are 100% happy with the pre-process, installation and look forward to a great working relationship with WD now and into the future."
  
  Customer: Bruce
  Address: Annapolis, Maryland
  Employee: Vicky Burtis
  Work description: New Installation
  Date: 02/04/2021
• 
  "I have been with Water Doctor for many years now and am very pleased and satisfied with them. I have never had an issue and the service tech's they send out are excellent! I always say everybody in a company from the person answering the phones all the way up to the president of the company plays an important role and each person is a reflection of a company doing poorly or well. Water Doctor gets 5 stars of excellence from me. I have gotten to know a few of the techs, one being Bateman who is a delight and is always willing to explain things to me when I have questions which is a good thing. I would highly recommend this company for those who are on wells. They do many things from installing the equipment, to delivering the salt bags, to testing the water and so much more which in my book is very important. I also found out they do well work which I did not know. Thank you Water Doctor for your great services! Sincerely, A happy and satisfied customer in Annapolis"
  
  Customer: Bridgette
  Address: Annapolis, Maryland
  Employee: Robert Bateman
  Work description: Service call
  Date: 02/25/2020
• 
  "The visit was great. Carl did a great job servicing our system and diagnosing an issue that needed to be addressed. Dana Carroll"
  
  Customer: Thomas
  Address: Cockeysville, Maryland
  Work description: Service call
  Date: 02/18/2020
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  "Water Doctor is the best! I plan to use this company from now on. It is a top-notch organization that really cares about customer service, quality, attention to detail, efficiency of equipment and follow-up. I can't speak highly enough of Water Doctor."
  
  Customer: Nancy
  Address: Severn, Maryland
  Work description: Troubleshooting
  Date: 02/18/2020
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  "Arrived on time. Told me what he was going to do. And that the water needed to be off for a short period. Once service was complete reviewed what service was done and the overall condition of my system. Service was done in a clean, quick & efficient manner. I would recommend Water-Doctor to any friends needing a service they offer."
  
  Customer: Marybeth
  Address: Woodstock, Maryland
  Employee: Carl Geppert
  Work description: Service call
  Date: 02/11/2020